
Level 2 Certificate in the Introduction to the Role of the Professional Taxi and Private Hire Driver (RQF)
Build knowledge of passenger safety, vehicle checks, customer service, routes, fares and professional responsibilities.
Build skills for safe taxi and private hire work. Compare our two Level 2 Taxi Training Courses. Get flexible taxi and private hire training online, with tutor support. Choose the Certificate for job knowledge or the NVQ to show your skills at work.

Flexible Online Study
Study knowledge-based learning around work and personal commitments.
Level 2 Qualifications
Choose an introductory certificate or a work-based NVQ route.
Tutor and Assessor Support
Receive guidance on learning, assessment and evidence requirements.
Professional Driver Pathways
Develop knowledge or demonstrate competence in taxi and private hire work.
Compare taxi training courses that fit your role. The Certificate teaches job knowledge and safe working. The NVQ checks real driving skills. Check each course before you enrol.

Build knowledge of passenger safety, vehicle checks, customer service, routes, fares and professional responsibilities.

Demonstrate professional driving, safe passenger transport and customer care through authentic occupational evidence.
Choose by your role, experience and access to a suitable vehicle. The Certificate builds knowledge. The NVQ needs real work evidence.
Suitable for learners preparing to enter taxi or private hire work and drivers developing sector knowledge. Study passenger safety, customer service and professional responsibilities.
Suitable for drivers who can demonstrate occupational competence through real working practice. Confirm access to suitable driving and passenger-service evidence with HHF before enrolling.
Need help choosing? Tell HHF Training about your experience, licensing authority and access to practical evidence. We can help you compare the routes.
Each course has its own entry and assessment rules. Read the course page. Agree your evidence plan with HHF. Ask your council which course it accepts before you enrol.
The NVQ assesses practical workplace skills. Written answers alone cannot show every skill. Your assessor will confirm what evidence you need from genuine driving and passenger-service work. This includes observation and other suitable evidence.

These Taxi Training Courses suit new drivers and people already in the job. Choose a route that fits your needs and the work you can show.
Develop understanding of road safety, passenger welfare and responsible professional conduct.
Build awareness of vehicle safety checks and basic maintenance responsibilities.
Communicate professionally and provide helpful, customer-focused passenger services.
Understand appropriate support for passengers who require assistance and their belongings.
Develop knowledge of journey planning, routes, fare awareness and related responsibilities.
Understand the regulatory framework and standards relevant to your chosen taxi qualification.
Get tutor guidance throughout your taxi driver course. Study the theory online. Your chosen course sets the practical tasks you must complete.
Compare the introductory certificate and occupational NVQ to identify the route that matches your experience.
Work through structured learning materials at a pace that fits your commitments.
Contact your tutor for clarification, learning support and guidance on assessment activities.
Demonstrate the knowledge and skills required by your selected qualification and assessment plan.
For the NVQ, provide authentic evidence from genuine taxi or private hire driving practice.
Receive assessor feedback and complete the required assessment and quality assurance before certification.
Use your learning to build skills for taxi and private hire work. A job or licence also depends on your experience and local rules. Check these with your employer or council.

A taxi course does not give you a driver licence. Your local council sets its own rules. These may cover your course, health checks, safeguarding, background checks and local knowledge.
Check the rules with your council before you enrol. The introductory Certificate builds job knowledge. The NVQ checks the skills you use at work.
Read the UK Government guidance on taxi standards. Ask your council which course it accepts.
Read our Level 2 Taxi Driver Course assessment guide for help with the course checks and tasks.
HHF provides flexible online learning. Assessment arrangements depend on your chosen qualification, and the NVQ requires authentic evidence of occupational competence from taxi or private hire work.
The introductory Level 2 certificate is generally suitable for learners building sector knowledge. The NVQ route is designed for drivers who can demonstrate competence through genuine professional driving practice.
No. Your local licensing authority issues the licence. You must satisfy its current application requirements and confirm whether it accepts your chosen qualification.
Requirements vary between licensing authorities. Check accepted qualifications, tests, medical requirements, safeguarding and background checks with the authority where you intend to apply.
The NVQ route requires suitable access to genuine occupational practice. The introductory certificate focuses on knowledge of the professional driver role. Confirm the selected course requirements with HHF.
Contact HHF for qualification guidance through email and WhatsApp. Online tutorial support may be arranged where appropriate.
Current WooCommerce prices appear on the course cards. Open the relevant course page for full details and contact HHF to confirm what is included before enrolling.
Yes. Existing taxi and private hire drivers can develop professional knowledge or demonstrate occupational competence, depending on the qualification selected.
Compare our two Level 2 taxi and private hire qualifications. Tell us about your experience, goals and practical evidence. We can help you choose before you enrol.