TAXI & PRIVATE HIRE • LEVEL 2

Level 2 Certificate in the Introduction to the Role of the Professional Taxi and Private Hire Driver (RQF)

Develop the knowledge and practical understanding required for the professional taxi and private hire driver role.

Study the Level 2 Certificate in the Introduction to the Role of the Professional Taxi and Private Hire Driver (RQF) with HHF Training. Build knowledge of safe passenger transport and professional responsibilities.

Qualification number 601/4373/3
Awarding organisation iCQ
Credits / TQT 15 credits
Guided learning 79 hours
Study mode Online + practical
Assessment Written, MCQ and observation
PROFESSIONAL TAXI AND PRIVATE HIRE TRAINING

Level 2 Taxi Driver Course: Course Overview

This Taxi and Private Hire Driver course supports people entering the trade and current drivers who want to build their knowledge. Learn about safe passenger transport and your duties as a professional driver.

Study vehicle safety, customer service, help for passengers, routes, fares and industry rules. Complete nine mandatory units worth 15 credits, with 79 guided learning hours.

The taxi qualification does not grant a licence. Ask your local licensing authority whether it accepts this course and what else you need before you enrol.

Compare HHF Taxi Training Courses or speak to a course adviser.

Who Is This Course For?

This taxi driver course suits people preparing for taxi or private hire work. It also helps current drivers build their professional knowledge.

HHF will discuss your experience, support needs and practical assessments before you enrol. Check that the course fits the rules of the licensing authority where you plan to apply.

What You Will Learn

Learn to check a vehicle, keep people safe and follow taxi industry rules. Explore routes, fares, road safety and ways to give good customer service.

Your private hire driver training also covers help for passengers and safe transport of luggage, parcels, children and young people. Show what you learn through knowledge assessments and the required practical tasks.

Level 2 Taxi Driver Course: Nine Mandatory Units
Unit ReferenceUnit TitleTypeCreditsGLH
A/502/5983Taxi and private hire vehicle maintenance and safety inspectionsMandatory210
D/502/5992Health and safety in the taxi and private hire work environmentMandatory16
F/502/5984The regulatory framework of the taxi and private hire industryMandatory317
J/502/5985Taxi and private hire services for passengers who require assistanceMandatory313
L/502/5986Routes and fares in the taxi and private hire vehicle industriesMandatory16
M/502/5981Road safety when driving passengers in a taxi or private hire vehicleMandatory16
T/502/5982Professional customer service in the taxi and private hire industryMandatory29
Y/502/5988Transporting of parcels, luggage and other items in the taxi and private hire industriesMandatory16
Y/502/5991Transporting of children and young persons by taxi or private hire vehicleMandatory16

Complete all nine mandatory units to achieve 15 credits and 79 guided learning hours.

See the official iCQ qualification specification for the qualification requirements.

Entry and Practical Access Requirements

You must be aged 18 or over. You need enough English reading, writing and speaking skills to study and complete assessments. Have a suitable device, internet access and the ID needed for registration.

HHF requires you to live in the UK, hold a valid UK driving licence and be able to complete the practical assessments. Agree the practical arrangements before you enrol.

Tell HHF about any learning support needs so the team can consider support and reasonable adjustments. Course entry and eligibility for a local licence are separate checks.

Assessment and Evidence Requirements

Complete written knowledge tasks, an online multiple-choice exam and the required practical observation. iCQ requires external multiple-choice testing for knowledge units. Passenger-assistance requirements also need practical evidence.

HHF can discuss recorded evidence, live online observation or face-to-face assessment where suitable. Agree your assessment plan before you start.

Submit your own work and protect passengers’ private information. You must pass the assessments and complete quality checks before certification.

Online Learning, Duration and Tutor Support

Study this Level 2 taxi course with online materials and support by email, WhatsApp and online tutorials. Plan learning around work and home life.

The stated course period is 1–6 months from payment. You may finish sooner if you meet every requirement. Agree your timetable and practical assessments with HHF.

Your tutor helps you learn and prepare. Your assessor checks your evidence and explains any further work needed. Read HHF learner FAQs.

Course Fees and Payment Options

See the course fee card for the current price.

Ask HHF about instalments or payment by your employer. Before paying, confirm what is included, how practical assessment works and any extra charges.

Use the enrolment button to go to checkout or ask about payment options.

VERIFY YOUR QUALIFICATION

Certification and Recognition

Successful learners receive the iCQ Level 2 Certificate in the Introduction to the Role of the Professional Taxi and Private Hire Driver (RQF). Its qualification number is 601/4373/3. iCQ is the trading name of iCan Qualifications Limited.

Complete the required units, pass the assessments and finish the quality checks. Your certificate uses the registered qualification title.

The qualification does not grant a taxi or private hire licence. Your licensing authority decides whether it accepts the course and sets the local application requirements. Check these before you enrol.

iCQ (iCan Qualifications Limited)

Qualification Number 601/4373/3
Verify this regulated qualification on the official Ofqual Register.
SUPPORT YOUR PROFESSIONAL DEVELOPMENT

Why Study with HHF Training?

Get clear course guidance, online materials and tutor help as you prepare your evidence. HHF helps you link what you learn to the tasks of a professional driver.

Learn more about HHF Training and read our learner FAQs before you enrol.

Clear Qualification Details

Check who awards the course, which units you study and its exact Ofqual qualification number.

Tutor Guidance

Get help with learning and planning your evidence. Your assessor explains what your work meets and where to improve.

Flexible Online Study

Plan study around your work and home life. Complete your tasks within the course access period agreed with HHF.

Progression and Professional Development

Use your learning in taxi, private hire, airport transfer and other passenger transport work. Employers and licensing authorities set the requirements for each role.

Drivers with suitable work access may then explore the Level 2 Taxi and Private Hire NVQ. It lets you show practical skills through real work evidence.

Compare HHF Taxi Training Courses and discuss your next step with HHF.

GET ANSWERS

Level 2 Taxi Driver Course FAQs

Answers about units, online learning, practical assessment, fees and licensing.

iCQ awards the Taxi and Private Hire Driver qualification. iCQ is the trading name of iCan Qualifications Limited. The qualification number is 601/4373/3.

TAKE YOUR NEXT PROFESSIONAL STEP

Ready to Start Your Level 2 Taxi Driver Course?

Study with HHF Training. Check your eligibility, licensing requirements and practical assessment arrangements, then enrol online or speak to our course advice team.

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