CMI Level 3 Diploma in First Line Management and Leadership

The CMI Level 3 Diploma in First Line Management and Leadership is designed for practising or aspiring first-line managers who have broader responsibility for leading people, managing change, contributing to projects, and supporting organisational objectives. This qualification provides a comprehensive development pathway for individuals seeking to strengthen their management and leadership capabilities across multiple operational areas.

The Diploma represents the most extensive qualification within the Level 3 First Line Management and Leadership suite.

Units to Complete

Unit Name	Credits
330- Managing Own Personal & Professional Development	8
331-Managing a Team to Achieve Results	7
332- Building Stakeholder Relationships	8
334- Managing Change	8
337- Contributing to the Delivery of a Project	7

Who Should Enrol?

The CMI Level 3 Diploma in First Line Management and Leadership is suitable for experienced team leaders, supervisors, and first line managers who are responsible for managing people, leading teams, contributing to projects, and supporting change within an organisation. It is also appropriate for learners seeking a comprehensive Level 3 management qualification to support career progression.

Learners who have completed the CMI Level 3 Award or Certificate may top up to the Diploma using accumulated credits.

CMI does not specify formal entry requirements; however, centres ensure learners have sufficient capability to undertake learning and assessment at Level 3.

Qualification/Skill Level

This is a Level 3 management qualification that develops knowledge and understanding of first-line management and leadership practice, with an emphasis on team leadership, stakeholder relationships, change management, and project delivery.

Learning Outcomes

Upon successful completion of this course, learners will be able to manage and lead teams effectively, support their own professional development, build and maintain stakeholder relationships, contribute to change management, and apply management approaches to the delivery of projects and organisational objectives.

Progression

Completion of the Diploma supports progression into more senior management responsibilities and provides a foundation for further management and leadership development.

Awarding Organisation

This qualification is awarded by the Chartered Management Institute (CMI) and is regulated by the Qualifications Regulator (Ofqual).

Course Duration and Support

Course duration is flexible, and the learner can complete it within 9 months. The Diploma has a minimum Total Qualification Time of 370 hours, including approximately 146 Guided Learning Hours. Learners receive tutor guidance, assessor feedback, and internal quality assurance support in line with CMI requirements.

Delivery Methods

The course is delivered 100% online, allowing learners to study at their own pace.

Assessments

Assessment is conducted against the learning outcomes and assessment criteria for each unit. A range of assessment methods may be used, including written assignments, reports, and structured assessment activities.

There are no written examinations.
Assessment decisions are made on a Pass/Refer basis.

★ Certificate Delivery Information

Upon successful completion, learners will receive the CMI Level 3 Diploma in First Line Management and Leadership. The certificate does not specify the mode of study. International learners are responsible for applicable courier and processing fees before the certificate is dispatched.

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