CMI Approved Centre
Study with a CMI Approved Centre. Get course guidance, assessment and learner support through HHF Training.
The CMI Level 2 Diploma in Team Leading is the broadest route in the Level 2 Team Leading suite. Complete seven selected units worth 38 credits.
Learn to communicate, manage resources, build work relationships and develop a team. Explore customer service and ways to lead. This CMI team leading course suits new, aspiring and current leaders.
Build team leading skills through familiar work examples. Use this online team leader qualification to develop knowledge you can apply in your daily role.
This team leadership diploma suits team leaders, supervisors and staff preparing for more duties. It offers broad Level 2 knowledge of leading people and managing daily work.
Choose the CMI Level 2 Team Leading diploma to build on your current skills or prepare for a first leadership role. Learn to guide, supervise and support your team.
If you are unsure whether the Award, Certificate or Diploma is the right route, contact HHF Training for course guidance before enrolment.
The CMI Level 2 Diploma in Team Leading covers seven selected units. Build skills in personal development, communication, resources, work relationships, team development, customer service and leadership.
Set work goals and compare the skills you have with those you need. Learn to plan and review your development. Explore ways to communicate, overcome barriers and lead useful team briefings.
Learn to find, obtain and check the resources your team needs. Build good relationships with managers, colleagues and other contacts. Explore how to welcome new staff, identify training needs and plan development.
Understand what customers inside and outside the business expect. Learn to deal with service problems and share clear information. Explore your duties as a leader, ways to lead, trust and motivation.
Use familiar work examples to apply ideas from all seven units. Think about how you communicate, use resources and support people. Explore ways to improve customer service and help your team do its best work.
| Unit Title | Unit Reference | Total Unit Hours | GLH | Credits |
|---|---|---|---|---|
| Personal Development as a Team Leader | 2001V1 | 60 | 20 | 6 |
| Communicating with a Team | 2002V1 | 50 | 20 | 5 |
| Controlling Resources | 2004V1 | 60 | 20 | 6 |
| Building Work Relationships | 2005V1 | 50 | 15 | 5 |
| Developing Team Needs | 2006V1 | 60 | 20 | 6 |
| Providing Customer Service | 2007V1 | 50 | 15 | 5 |
| Being a Team Leader | 2008V1 | 50 | 25 | 5 |
| Qualification total | 380 | 115 | 38 |
Complete assignments for all seven selected units. Your evidence must meet each unit’s learning outcomes and assessment criteria.
Your assessor checks every submission and gives clear feedback. If more work is needed, they explain which evidence or detail you need to add.
Study the CMI Level 2 Diploma online through the HHF Training learning platform. Set a study pace that fits around work and personal commitments. Access clear unit resources and tutor guidance throughout the course. Your tutor provides useful assignment feedback to help you improve your work. You receive guidance at each stage of your studies.
Completion time depends on your starting point, study schedule and assignment progress.
Your course fee provides the standard online learning, tutor support, assessment and qualification package for all seven selected units of the CMI Level 2 Diploma in Team Leading.
Any resubmission, extension or additional service outside the standard package may involve an extra fee under HHF Training terms.
CMI does not set a formal academic entry qualification for this Diploma. Learners should normally be aged 16 or over. You need enough English and digital skills to study online and prepare assignments. You should be able to link team-leading ideas to work or realistic examples from an organisation. Allow regular time for independent study and assignment preparation across all seven units.
Registered CMI learners can use CMI Thrive under the current learner terms. Explore videos, articles, learning routes and tools to help you build management and leadership skills.
Use these resources alongside your course and for further development.
Pass all seven selected units and complete the required assessment and quality checks. Eligible learners then receive the regulated CMI Level 2 Diploma in Team Leading.
The Diploma carries 38 credits. It includes 115 guided learning hours within 380 hours of total qualification time.

After the Diploma, explore a suitable CMI Level 3 course in First Line Management and Leadership. Options may include an Award, Certificate or Diploma.
Choose a route that fits your role, skills and goals. Check the entry requirements before you apply.
Study online with clear course materials and CMI assignment guidance. HHF tutors support you from enrolment to completion. Get feedback that helps you see what to improve and how to move forward.
Study with a CMI Approved Centre. Get course guidance, assessment and learner support through HHF Training.
Read learning materials online at times that suit you. Get tutor help with study tasks and your assignments.
Complete seven units on leading people and managing daily work. Explore communication, resources, relationships, staff development and customer service.
Ask experienced tutors for assignment guidance. Use their feedback to improve your work and plan your next step.
It is a regulated CMI qualification worth 38 credits. HHF delivers seven selected units. Build broad knowledge to lead a team and manage its daily work.
It suits new, aspiring and current team leaders or supervisors. It also helps experienced staff who want to prepare for wider leadership duties.
Yes. Read course materials and complete study tasks online. Plan your study around work and get tutor guidance and assignment feedback as you progress.
Complete written assignments for all seven selected units. Your work must meet each unit’s learning outcomes and assessment criteria. There are no written exams.
Complete Units 2001V1, 2002V1, 2004V1, 2005V1, 2006V1, 2007V1 and 2008V1. Together, these seven units provide 38 credits.
Allow 380 hours of total qualification time, including 115 guided learning hours. The weeks you need depend on your experience, weekly study time and assignment progress. Leave time to respond to feedback too.
Get online learning materials, tutor guidance and help to plan your assignments. Your assessor gives feedback and explains any further work needed. Support continues across all seven units.
Explore a suitable CMI Level 3 course in First Line Management and Leadership. You may also be ready for wider duties at work, depending on your skills and your employer’s requirements.
Enrol online with HHF Training and develop broad team leadership knowledge through seven units, flexible learning, tutor support and a recognised CMI qualification.