CMI Approved Centre
Study through an approved centre with quality-assured CMI delivery, assessment and learner support.
About the CMI Level 3 Certificate in First Line Management and Leadership
The CMI Level 3 Certificate in First Line Management and Leadership is a regulated course for new and current managers. HHF delivers Units 330 and 331.
Learn how organisations work and how to manage people and teams. Use practical examples to build your first-line management skills and leadership skills.
If you are comparing CMI management courses, the Certificate covers more topics than the Award. This CMI Level 3 course links organisational awareness to ways you can support people at work.
Who This Course Is For
The CMI Level 3 Certificate in First Line Management and Leadership suits new and current first-line managers. It also suits people preparing to supervise staff, coordinate daily work or contribute to projects. Team leaders, supervisors, shift managers and project officers can gain broader management knowledge than the Award provides. This CMI Level 3 Certificate helps you build knowledge to manage, lead and develop workplace teams.
Aspiring or newly appointed team leaders
Current team leaders and workplace supervisors
Experienced team members preparing for promotion
Learners seeking a recognised CMI management qualification
Professionals who want to strengthen leadership and supervisory skills
Learners preparing to progress to the CMI Level 3 Diploma
If you are unsure whether the Award, Certificate or Diploma is the right route, contact HHF Training for course guidance before enrolment.
What You Will Learn
Develop broader knowledge of organisational awareness, strategic contribution, management and leadership approaches, individual needs and effective team performance through Units 330 and 331.
Organisational Structure and Purpose
Understand how different organisations are structured and how purpose, governance, culture, values and ethics influence day-to-day management. Explore how strategic plans set direction and how first-line managers contribute to organisational success.
Management and Leadership Approaches
Compare management and leadership theories, styles and practical approaches. Explore action-centred leadership and ways to adapt your communication. Consider how clear responsibilities help people work together and complete team tasks.
Leading Individuals and Teams
Understand how to engage, motivate and support individuals and teams. Consider equity, diversity, inclusion and wellbeing, respond to team challenges, and create the conditions for effective and high-performing work.
Apply First-Line Management Knowledge
Relate the learning from Units 330 and 331 to familiar workplace situations. Consider how organisational context affects management decisions and how different leadership approaches can support people, teams and clearly defined outcomes.
👉 Certificate Unit Structure
👉 Two Assignments with Tutor Feedback
Complete two written assignments, one for each unit. There are no written exams.
Your assessor checks your work against the CMI learning outcomes and assessment criteria. You receive a Pass or Refer decision. If more evidence is needed, your feedback explains what to do next.
Feedback is normally provided within four working days. Certification follows successful assessment and the required internal and external quality checks.
Flexible Online First-Line Management Study
Study the CMI Level 3 Certificate in First Line Management and Leadership online through HHF Training. Choose a pace that fits around work and personal commitments. Use clear learning resources and practical activities. Get tutor guidance and assignment feedback at each stage of the course.
Flexible online access to structured learning materials
Practical team leadership and workplace activities
Clear guidance for Units 330 and 331
Assignment planning and submission support
Tutor feedback linked to CMI assessment criteria
Study that can fit around work and personal commitments
Progress support from enrolment to completion
Completion time depends on your starting point, study schedule and assignment progress.
What Is Included in the Course Fee?
The course fee covers online learning, tutor support, assessment and quality assurance for Units 330 and 331. Any optional or extra services will be explained before you agree to an additional charge.
Online access to the complete learning programme
Learning activities and assignment preparation
Expert tutor guidance and academic support
Assessment of both required CMI units
Internal quality assurance and CMI registration administration
Certification processing following successful achievement
Any resubmission, extension or additional service outside the standard package may involve an extra fee under HHF Training terms.
Entry Requirements and Study Commitment
CMI does not set a formal academic entry qualification for this Certificate. HHF checks whether you are ready to study and complete tasks at Level 3.
You need English skills to read course materials and write your own assignments. You also need workplace or realistic management examples to use in your work.
A laptop or desktop computer suitable for online learning
A reliable internet connection
Word-processing software for preparing assignments
Sufficient written English and digital skills
Time to study independently and respond to tutor feedback
Access to relevant workplace examples where appropriate
What Happens After You Enrol
After you enrol, HHF Training confirms your registration and gives you access to the learning platform. Your induction explains the requirements for Units 330 and 331. Work through the materials with tutor guidance and assignment support. Submit both assignments, then receive assessor feedback on the outcome and next steps.
Access CMI Thrive During Your Studies
As a registered CMI learner, you can access CMI membership resources during your studies in line with current CMI arrangements. These may include ManagementDirect learning materials, professional-development tools, career resources and wider management insights
Certification and Recognition
After successfully completing Units 330 and 331 and meeting all assessment requirements, eligible learners receive the CMI Level 3 Certificate in First Line Management and Leadership. The qualification is regulated by Ofqual and awarded by the Chartered Management Institute.
Awarding Organisation
Qualification Number 610/4595/0
Verify the regulated CMI Level 3 Certificate in First Line Management and Leadership on the official Ofqual Register.
Progression Opportunities
Successful completion can support progression to the CMI Level 3 Diploma in First Line Management and Leadership, other suitable CMI qualifications or increased responsibility at work. Certificate learners are eligible for Foundation Chartered Manager status, subject to retaining CMI membership.
LEARN WITH CONFIDENCE
Why Study with HHF Training?
HHF Training combines flexible online delivery with structured CMI assessment and learner support. Study through a CMI Approved Centre with clear guidance, practical resources, tutor assistance and constructive feedback from enrolment through to completion
Flexible Online Study
Study flexibly online with structured learning resources, assignment guidance and expert tutor support.
Broader Certificate Route
Complete two complementary units covering organisational awareness and practical approaches to managing and leading people and teams.
Expert Tutor Support
Receive clear assignment guidance, constructive feedback and support from experienced assessment professionals.
Frequently Asked Questions
It is a regulated Level 3 qualification for practising and aspiring first-line managers. HHF Training delivers the Certificate through Units 330 and 331, developing organisational awareness and practical knowledge of managing and leading people and teams
It is suitable for aspiring, newly appointed and practising team leaders, supervisors, shift managers, project officers and people preparing for their first formal management role.
Yes. You can study online through structured learning resources, practical activities and flexible study, with tutor guidance and assignment support from HHF Training.Yes. The course is delivered online through structured learning materials, flexible study and tutor support.
Assessment is completed through two written assignments mapped to Units 330 and 331. There are no written examinations. Assessment decisions are recorded as Pass or Refer, with constructive feedback.
You will complete Unit 2008V1, Being a Team Leader, worth 5 credits with 25 Guided Learning Hours and 50 Total Unit Hours.
The qualification has 50 Total Qualification Time hours. Actual completion depends on your previous experience, available study time, assignment progress and response to feedback.
You will receive structured online resources, tutor guidance, assignment support and constructive assessor feedback.
Successful completion can support progression to the CMI Level 3 Diploma in First Line Management and Leadership, other suitable CMI qualifications or greater responsibility at work. Certificate learners are eligible for Foundation Chartered Manager status, subject to retaining CMI membership.