CMI Approved Centre
Study through an approved centre with quality-assured CMI delivery, assessment and learner support.
About the CMI Level 3 Award in First Line Management and Leadership
The CMI Level 3 Award in First Line Management and Leadership is a focused, regulated qualification for new and current managers. HHF Training delivers Unit 331. Explore management principles and ways to lead people and teams. Learn how to understand individual needs, respond to team challenges and support good performance. Build your first line management skills through familiar workplace examples. This CMI Level 3 course helps you apply what you learn to day-to-day operational activities.
Who Is This Qualification For?
The CMI Level 3 Award in First Line Management and Leadership suits new and current first-line managers. It also suits people preparing to lead a team. You may supervise staff or coordinate daily work as a team leader, supervisor, shift manager or project officer. This CMI first-line management course offers a recognised qualification and practical ideas to use at work. Learn how to lead, supervise and develop workplace teams.
Aspiring or newly appointed team leaders
Current team leaders and workplace supervisors
Experienced team members preparing for promotion
Learners seeking a recognised CMI management qualification
Professionals who want to strengthen leadership and supervisory skills
Learners preparing to progress to the CMI Level 3 Certificate or Diploma
If you are unsure whether the Award, Certificate or Diploma is the right route, contact HHF Training for course guidance before enrolment.
What You Will Learn
Develop practical knowledge of management and leadership approaches, individual needs, team challenges and high-performance working through Unit 331: Approaches to Managing and Leading People and Teams.
Management and Leadership Approaches
Understand the relationship between management and leadership, compare recognised approaches and consider how different styles can be applied to business-as-usual activity, deadlines, change, emergencies and people development.
Leading Individuals Effectively
Explore ways to understand people’s needs and aspirations through listening, questioning, feedback, reviews, coaching and development discussions. Learn how clear objectives, delegation, motivation, inclusion and wellbeing support effective leadership.
Managing and Developing Teams
Examine the challenges of leading functional, project, remote, virtual and hybrid teams. Consider communication, conflict, engagement, cohesion and change, and identify approaches that help teams become collaborative, accountable and high performing.
Apply First-Line Management Knowledge
Relate management and leadership theories to realistic workplace situations. Consider how your approach can be adapted to individual needs,team maturity, organisational expectations, changing priorities and the practical challenges faced by first-line managers.
👉 Units to Complete
👉 Assessment and Assignment Feedback
Assessment is completed through a written CMI assignment mapped to all learning outcomes and assessment criteria for Unit 331. There is no written examination. Your assessor reviews the submission on a Pass or Refer basis and provides clear feedback and guidance where further evidence is required.
Flexible Online First-Line Management Study
Study the CMI Level 3 Award in First Line Management and Leadership online through HHF Training. Choose a study pace that fits around work and personal commitments. Use clear learning resources and practical management activities. Get tutor guidance and useful assignment feedback throughout the course.
Flexible online access to structured learning materials
Practical team leadership and workplace activities
Clear guidance for Unit 331
Assignment planning and submission support
Tutor feedback linked to CMI assessment criteria
Study that can fit around work and personal commitments
Progress support from enrolment to completion
Completion time depends on your starting point, study schedule and assignment progress.
What Is Included in the Course Fee?
The course fee for the CMI Level 3 Award in First Line Management and Leadership covers online learning, tutor support and assessment for Unit 331. It also includes the standard qualification administration package.
Online access to the complete learning programme
Learning activities and assignment preparation
Expert tutor guidance and academic support
Assessment of the required CMI unit
Internal quality assurance and CMI registration administration
Certification processing following successful achievement
Any resubmission, extension or additional service outside the standard package may involve an extra fee under HHF Training terms.
Entry Requirements and Study Commitment
CMI does not specify formal entry requirements and the qualification may be offered from age 16. HHF Training checks that each learner has the capability to undertake Level 3 learning and assessment in English. Learners should be prepared for independent study, guided activities and a written assignment.
A laptop or desktop computer suitable for online learning
A reliable internet connection
Word-processing software for preparing assignments
Sufficient written English and digital skills
Time to study independently and respond to tutor feedback
Access to relevant workplace examples where appropriate
What Happens After You Enrol
After you enrol, HHF Training confirms your registration and gives you access to the learning platform. Your induction explains how to study and what Unit 331 requires. Work through the online materials with tutor guidance and assignment support. Submit your assignment, then receive assessor feedback on the outcome and next steps.
Access CMI Thrive During Your Studies
Eligible learners receive access to CMI membership and CMI Thrive resources during their studies. Use these resources for research, reflection and continuing professional development. They can also help you apply management and leadership knowledge at work.
Certification and Recognition
After successfully meeting all assessment requirements and completing HHF Training’s internal quality assurance process, eligible learners are claimed for the regulated CMI Level 3 Award in First Line Management and Leadership.
Awarding Organisation
Qualification Number 610/4594/9
Verify the regulated CMI Level 3 Award in First Line Management and Leadership on the official Ofqual Register.
Progression Opportunities
After completing the Award, you can top up to the Certificate or Diploma in First Line Management and Leadership. You may also progress to other CMI management qualifications. Successful learners are eligible for Foundation Chartered Manager status, subject to retaining CMI membership.
YOUR CMI APPROVED CENTRE
Why Study with HHF Training?
HHF Training offers flexible online study with clear learning materials. Experienced tutors provide guidance and assessment support that meets CMI requirements.
Flexible Online Study
Study flexibly online with structured learning resources, assignment guidance and expert tutor support.
Focused Award Route
Complete one focused unit covering leadership responsibility, styles, motivation, trust and shared purpose.
Expert Tutor Support
Receive clear assignment guidance, constructive feedback and support from experienced assessment professionals.
Frequently Asked Questions
It is a regulated Level 3 management qualification for practising and aspiring first-line managers. HHF Training delivers the Award through Unit 331, which develops practical knowledge of managing and leading people and teams.
It is suitable for aspiring, newly appointed and practising team leaders, supervisors, shift managers, project officers and experienced staff preparing for their first formal management role.
Yes. The course is delivered online through structured learning resources, practical management activities, flexible study and tutor support.
Assessment is completed through a written assignment mapped to the learning outcomes and assessment criteria for Unit 331. There is no written examination. Work is assessed as Pass or Refer, with feedback provided.
You will complete Unit 331, Approaches to Managing and Leading People and Teams. The unit is worth 7 credits and includes 31 Guided Learning Hours and 70 Total Unit Time hours.
The qualification represents 70 Total Qualification Time hours. Actual completion time depends on your previous experience, available study time, assignment progress and response to feedback.
You will receive structured online learning resources, tutor guidance, assignment-planning support, constructive assessor feedback and administrative support throughout your course.
You may progress to the CMI Level 3 Certificate or Diploma in First Line Management and Leadership, other suitable CMI qualifications, or increased management responsibility. Successful learners are also eligible for Foundation Chartered Manager status, subject to retaining CMI membership.