Course-Specific Guidance
Follow the iCQ units and assessment criteria for this qualification.
Study the Level 5 Diploma in Management and Leadership with HHF Training. Plan your professional development and explore strategic business decisions.
This iCQ qualification has six selected units worth 39 credits. Get tutor guidance as you prepare for portfolio assessment. Discuss suitable business examples and your study plan before enrolling.
The Level 5 Diploma in Management and Leadership helps you develop skills and knowledge for your role. Explore strategic business planning, decision-making and management and leadership principles.
It suits current and developing middle managers who want to strengthen leadership and strategic business knowledge. HHF’s selected route has 6 units worth 39 credits.
Start by discussing your experience, evidence access and support needs with HHF Training. Agree a learning and assessment plan with your tutor and assessor.
Read the unit table and official specification before enrolling. Check how your work or business examples relate to each criterion.
Allow time to study, prepare evidence and use feedback. Keep records of the criteria your work covers. Ask your assessor to explain any gaps and your next steps.
It suits current and developing middle managers who want to strengthen leadership and strategic business knowledge.
You must be aged 19 or over. Choose a course that fits your goals and evidence access. Allow time for study, feedback and assessment work.
Ask HHF to review your starting point and support needs before enrolling.
| Unit | Credits | GLH |
|---|---|---|
| Strategic Business Management and Planning | 7 | 40 |
| Strategic Decision-making | 6 | 32 |
| Principles of management and leadership | 7 | 24 |
| Strategic Project Management | 6 | 32 |
| Business Risk Management | 5 | 30 |
| Principles of Customer Service Management | 8 | 80 |
Total: 39 credits • 238 GLH.
Build knowledge of business planning, strategic decisions and leadership. The selected units also cover projects, business risk and customer service management.
Each unit has learning outcomes and assessment criteria. Your tutor and assessor help you understand these requirements and organise your evidence.
You must be aged 19 or over. HHF checks your starting skills, experience and ability to complete the assessments.
The course develops knowledge and understanding. Agree suitable business examples and an assessment context with your assessor. Ask HHF before enrolling if you are unsure whether your background is suitable.
You need to read the materials, explain your work and use the agreed learning platform. Tell us about access or support needs early.
Build a portfolio that shows your knowledge and understanding against the iCQ unit criteria. Evidence may include written assignments, answers to questions and professional discussion.
Your assessor explains what each unit needs and how the work will be reviewed. Submit your own work and use feedback to fill any gaps.
Completion follows successful assessment and quality checks.
The specification gives 194–219 Guided Learning Hours for this qualification. HHF’s selected 6-unit route totals 238 guided hours and 39 credits.
These figures measure supported learning and assessment time. They do not set a fixed completion date. All listed units are required for this route.
Agree a plan with HHF Training. Your pace depends on your starting skills, time available and evidence progress.
Complete the units, assessments and quality checks to earn the iCQ qualification. Its number is 601/6908/4.
Download the official iCQ course specification for the full learning outcomes, assessment criteria and qualification rules.

You may consider higher-level management or strategic leadership study when you meet the next provider’s entry requirements.
The qualification supports professional development. It does not guarantee a job, promotion or place on another course. The receiving provider or employer sets its requirements.
Explore HHF business management and leadership courses or contact HHF Training for guidance.
Follow the iCQ units and assessment criteria for this qualification.
Agree a plan for learning, evidence and progress reviews around your commitments.
Connect what you learn with relevant work and business situations.
Get help with course requirements and feedback on your evidence.
It is an iCQ qualification. Explore strategic business planning, decision-making and management and leadership principles. HHF’s fixed route has 6 units worth 39 credits. The qualification number is 601/6908/4.
You must be aged 19 or over. HHF also checks your background and whether you can meet the evidence and assessment requirements.
The course develops knowledge and understanding. Your assessor agrees suitable evidence and business examples. Discuss your situation before enrolling.
Build a portfolio that meets the iCQ unit criteria. Evidence may include written assignments, questions and professional discussion. Your assessor explains what to submit and gives feedback.
HHF’s selected route totals 238 Guided Learning Hours. The specification lists 194–219 guided hours for the qualification. Your completion date depends on your experience, study time and evidence progress. Agree a plan with HHF.
No. HHF offers the fixed 6-unit route listed on this page. You must complete every listed unit.
iCQ awards the qualification after successful assessment and quality checks. Its number is 601/6908/4.
Contact HHF Training to discuss your role, evidence access, study plan and support needs. Use Enrol Now when you are ready to buy the course.
Speak with HHF Training about your qualification pathway, study plan and assessment requirements. When you are ready, enrol through the connected course checkout.