Level 3 Certificate in Providing Financial Services (RQF)
This Level 3 Certificate in Financial Services (RQF) is designed for individuals who wish to advance their careers within the financial services industry. This qualification equips learners with essential knowledge and skills in financial operations, debt collection, and regulatory compliance. The course is ideal for professionals seeking to enhance their competence in financial services roles, including those involved in credit control, payment management, and workplace compliance.
Units to Complete
| Unit Name | Credits |
| Developing Productive Working Relationships with Colleagues | 6 |
| Operating Payment by Instalments | 4 |
| Debt Collection Operations Management Practice | 6 |
| Complying with Regulations within the Financial Services Environment | 6 |
| Improving and Maintaining Workplace Competence in a Financial Services Environment | 4 |
| Operating Credit Control Procedures | 4 |
| Preparation for Debt Collection Practice | 3 |
Who Should Enrol?
This certificate is suitable for:
- Individuals seeking to establish or advance their careers in the financial services industry.
- Professionals responsible for credit control, debt management, or compliance within financial services.
- Financial services employees who want to formalise and validate their skills through a recognised qualification.
- Managers and supervisors in financial services looking to enhance their knowledge of regulatory practices and workplace competence.
Qualification/Skill Level
This Level 3 qualification encompasses:
- A structured exploration of financial services operations, including debt collection and payment management.
- Practical application of skills and knowledge within real workplace environments.
- Reflective practices based on professional experiences and continuous improvement in financial services roles.
- An understanding of financial services regulations and compliance requirements.
Learning Outcomes
Upon successful completion of the course, participants will:
- Understand the core principles and regulatory requirements in financial services.
- Develop competence in debt collection, credit control, and payment management.
- Learn to maintain productive working relationships with colleagues in financial services environments.
- Gain insights into improving and maintaining workplace competence and ensuring compliance with financial regulations.
- Apply financial services practices effectively within real-world work environments.
Prerequisites
- Be at least 19 years old.
- Have proficient reading and writing skills in English.
- Have access to a work environment related to financial services.
Awarding Organisation
An OFQUAL-approved national awarding organisation issues the qualification.
✨ Certificate Details
Reasons to Choose Us
- Our highly qualified trainers have extensive experience in delivering financial services qualifications.
- We provide a supportive learning environment, guiding learners through the course with expert knowledge and practical advice.
- We have a proven track record of successfully helping learners achieve their financial services qualifications.
Course Duration and Support
Participants have 90 days from the payment date to complete the course, with the option to finish earlier if desired. We provide ongoing email support, typically responding within 24 hours, and WhatsApp support during office hours (9 am to 6 pm, Monday to Saturday). Contact us or explore our Career Development courses at HHF Training Ltd for more information.
Delivery Methods
The course is delivered online, allowing learners to study at their own pace.
Assessments
This qualification involves practical assessments conducted within a financial services work environment. Candidates will:
- Use various assessment methods, including direct observation, professional discussion, and witness testimony.
- Demonstrate competence in financial operations, including debt collection and payment management.
- Provide written statements or reports as evidence of their financial services practices.
- Engage in professional discussions with their assessor to reflect on and justify their financial services decisions.