Level 4 Diploma in Hospitality Management (RQF)
The Level 4 Diploma in Hospitality Management (RQF) is designed for individuals currently working in a management role within the hospitality sector who seek to develop their skills and knowledge further. This qualification provides in-depth insight into hospitality management’s strategic, operational, and leadership aspects. Learners will gain expertise in managing hospitality services, enhancing customer experiences, and achieving strategic business goals in a dynamic and fast-paced environment.
Units to Complete
| Unit Name | Credits |
| Work as Part of a Hospitality Management Team to Achieve Strategic Goals |
6 |
| Manage Compliance with Regulatory and Legislative Requirements in Hospitality |
6 |
| Manage Own Professional Development Within an Organisation |
4 |
| Manage the Performance of Teams and Individuals |
6 |
| Manage Front of House and Guest Relations |
10 |
| Current Hospitality Industry and Food Trends |
10 |
| Manage Feedback from Customers of Hospitality Services |
10 |
| Organise the Promotion of Additional Services or Products to Customers |
7 |
Who Should Enrol?
This qualification is ideal for:
- Individuals working in a supervisory or management role within the hospitality industry.
- Hospitality professionals looking to advance their careers by gaining formal recognition of their management skills.
- Those seeking to deepen their understanding of hospitality management practices and develop strategic thinking within a hospitality context.
Qualification/Skill Level
This Level 4 qualification offers learners:
- Advanced management skills tailored to the hospitality sector.
- Strategic thinking and leadership development.
- Practical knowledge of current industry trends and customer service excellence.
Learning Outcomes
Upon successful completion of the course, participants will:
- Understand and implement strategic goals within a hospitality management team.
- Ensure compliance with relevant regulatory and legislative requirements.
- Manage personal and team performance effectively.
- Oversee front-of-house and guest relations, enhancing customer experiences.
- Stay informed on the current hospitality industry and food trends.
- Organize and promote additional services and products to customers.
Prerequisites
To enrol in the course, learners must:
- Be at least 18 years old.
- Have experience working in a management or supervisory role within the hospitality industry.
- Have a good understanding of the English language for communication and assessment purposes.
Awarding Organisation
An OFQUAL-approved national awarding organisation issues the qualification certificate.
✨ Certificate Details
After successful completion, participants will receive the “Level 4 Diploma in Hospitality Management (RQF)” certificate. The certificate does not specify the mode of study, ensuring that all learners receive the same recognition.
Reasons to Choose Us
- Our trainers are highly qualified, hold QTLS status, and have various other relevant qualifications.
- Extensive experience in delivering training and qualifications in the lifelong learning sector.
- A track record of successfully guiding numerous learners through hospitality management qualifications.
Course Duration and Support
Participants have eight months from the payment date to complete the course, with the option to finish earlier if desired. We provide ongoing email support, typically responding within 24 hours, and WhatsApp support during office hours (9 am to 6 pm, Monday to Saturday).
Delivery Methods
The course is delivered online, allowing learners to study at their own pace and from any location. Learners can access digital resources, experienced trainers’ guidance, and interactive online materials.
Assessments
Assessment for this qualification is based on a portfolio of evidence demonstrating the learner’s understanding and application of the required knowledge, skills, and practices. Evidence may include:
- Written assignments
- Practical assessments
- Reflective journals
- Recorded discussions with tutors
- Case studies and projects