CMI Level 2 Diploma in Team Leading

The CMI Level 2 Diploma in Team Leading is the most comprehensive qualification at Level 2, designed for team leaders who want to demonstrate full competence across all key aspects of team leadership.

This qualification builds on the Award and Certificate and provides a strong foundation for progression to CMI Level 3 qualifications in First Line Management and Leadership.

It enables learners to develop the confidence, knowledge, and practical skills required to lead teams effectively, manage resources, and support organisational objectives in real workplace settings.

The Diploma also supports long-term career progression by strengthening leadership capability and preparing learners for increased responsibility and future management roles.

Units to Complete

Unit Name  Credits
2001V1 – Personal Development as a Team Leader 6
2002V1 Communicating with a Team 5
2004V1 – Controlling Resources 6
2005V1 Building Work Relationships 5
2006V1 – Developing Team Needs 6
2007V1 – Providing Customer Service 5
2008V1  Being a Team Leader 5

Who Should Enrol?

This qualification is ideal for:

Qualification / Skill Level

This Level 2 Diploma demonstrates a broad and in-depth understanding of team leadership, covering:

  • Personal leadership development
  • Communication and relationship building
  • Resource management
  • Team development and training
  • Customer service and performance support

Learning Outcomes

On completion, learners will be able to:

  • Lead teams confidently and professionally
  • Manage resources and team performance effectively
  • Develop team members through training and support
  • Deliver high standards of customer service
  • Contribute positively to organisational success

Progression Opportunities

After completing the Diploma, learners can progress to:

  • CMI Level 3 Award / Certificate / Diploma in First Line Management
  • Other CMI Level 3 leadership and coaching qualifications
  • Long-term progression toward Chartered Manager (CMgr) status

Awarding Organisation

This qualification is awarded by the Chartered Management Institute (CMI), is regulated on the Regulated Qualifications Framework (RQF), and is recognised by employers in the UK and internationally.

Course Duration and Support

  • Typical duration: 3–6 months
  • Maximum completion period: Up to 9 months
  • Full academic and quality assurance support included

Delivery Methods

Delivered entirely online with flexible, self-paced study supported by tutors, assessors, and IQAs.

Assessments

  • Written assignments
  • Workplace-based evidence where applicable
  • No exams

Certificate Details

Successful learners receive the CMI Level 2 Diploma in Team Leading. The Diploma does not specify the mode of study. International learners are responsible for paying all courier charges, plus a 15% service and bank transaction fee to cover processing and handling. These fees must be settled before the certificate is dispatched.

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