CMI Management Qualification
CMI Level 2 Diploma in Team Leading
Build broad team leadership knowledge across communication, people development, resources, relationships and customer service
The CMI Level 2 Diploma in Team Leading is designed for aspiring, newly appointed and current team leaders who want a comprehensive Level 2 management qualification. Study online with HHF Training and develop knowledge across seven selected units covering personal development, communication, resource control, workplace relationships, team development, customer service and effective team leadership.
- ✓Recognised CMI qualification
- ✓38-credit Level 2 Diploma
- ✓100% online learning
- ✓Assignment-based assessment
CMI Level 2 Diploma in Team Leading course snapshot
Develop Your Leadership Capability
Build a Broad Foundation for Effective Team Leadership
Team leaders play an important role in connecting organisational objectives with the day-to-day work of a team. Effective leadership requires clear communication, responsible use of resources, constructive working relationships, support for team development and a consistent focus on customers and results.
The CMI Level 2 Diploma in Team Leading provides the broadest Level 2 qualification in this suite. Through seven selected units, learners develop a wide foundation of knowledge relevant to leading people, supporting performance and contributing to organisational objectives.
Communicate Clearly
Develop knowledge of effective communication, communication barriers and purposeful team briefings.
Manage Resources Responsibly
Understand how resources are identified, planned, monitored and used efficiently to support team objectives.
Develop People and Relationships
Explore personal development, induction, training needs and effective relationships inside and outside the team.
Lead with Purpose
Build knowledge of leadership responsibilities, styles, motivation, trust, customer service and shared purpose.
Recognised Development
Gain a Recognised CMI Team Leading Qualification
The qualification is awarded by the Chartered Management Institute (CMI) and is regulated on the Regulated Qualifications Framework. It carries qualification number 601/0500/8 and CMI code 2D1V2.
Learners need to achieve a total of 38 credits to complete the Diploma. HHF Training delivers the qualification through seven selected units covering a broad range of team leadership knowledge and responsibilities.
The qualification has a Total Qualification Time of 380 hours. The HHF Training selected unit combination provides 135 Guided Learning Hours.
| Qualification | CMI Level 2 Diploma in Team Leading |
|---|---|
| Awarding organisation | Chartered Management Institute |
| Qualification number | 601/0500/8 |
| CMI code | 2D1V2 |
| Qualification level | Level 2 |
| Credits | 38 |
| Total Qualification Time | 380 hours |
| HHF selected units GLH | 135 Guided Learning Hours |
| Study mode | Online |
| Assessment | Assignments |
| Course fee | £795 |
Knowledge and Confidence
What You Will Develop on the CMI Level 2 Diploma in Team Leading
Personal Development
Identify work objectives, compare current and required skills and knowledge, and understand how development plans are agreed, implemented and reviewed.
Effective Team Communication
Understand communication principles, methods, barriers and how team briefings support work objectives.
Resource Control
Explore how resources are identified, sourced, monitored and used efficiently while reducing unnecessary wastage.
Positive Working Relationships
Understand effective relationships with managers, team members and individuals outside the immediate team.
Developing Team Needs
Explore induction, training needs, training plans and how team members are supported during development.
Customer Service
Understand internal and external customers, service expectations, customer issues and the team leader’s authority and support.
Leadership Responsibilities
Explore authority, responsibility, fairness, integrity and the impact of leadership on task achievement.
Leadership Styles
Identify leadership styles, action-centred leadership and how approaches may be adapted to different situations.
Trust, Motivation and Shared Purpose
Develop knowledge of mutual trust, respect, team motivation and helping a team understand its shared purpose.
Qualification Structure
Complete the Diploma Through Seven Team Leading Units
HHF Training delivers the CMI Level 2 Diploma in Team Leading through seven selected units worth a total of 38 credits.
Unit 2001V1 – Personal Development as a Team Leader
6 Credits20 GLH60 Total Unit Hours
Develop understanding of work objectives, required leadership skills and knowledge, personal development planning, team welfare and the team leader’s responsibilities in relation to discrimination, harassment and diversity.
Unit 2002V1 – Communicating with a Team
5 Credits20 GLH50 Total Unit Hours
Develop understanding of effective communication, communication barriers, team briefings and how communication supports work objectives.
Unit 2004V1 – Controlling Resources
6 Credits20 GLH60 Total Unit Hours
Explore how resources are identified, planned, sourced, monitored and controlled to support team objectives and reduce unnecessary wastage.
Unit 2005V1 – Building Work Relationships
5 Credits15 GLH50 Total Unit Hours
Understand how team leaders communicate with managers, team members and people outside the team, including confidentiality and support for management decisions.
Unit 2006V1 – Developing Team Needs
6 Credits20 GLH60 Total Unit Hours
Explore induction, identifying training needs, developing training plans and supporting team members through training and review.
Unit 2007V1 – Providing Customer Service
5 Credits15 GLH50 Total Unit Hours
Understand internal and external customers, expected service levels, customer service issues, communication methods and the team leader’s authority and support.
Unit 2008V1 – Being a Team Leader
5 Credits25 GLH50 Total Unit Hours
Develop understanding of organisational requirements, leadership responsibilities, leadership styles, action-centred leadership, motivation, trust and shared team purpose.
Assessment and Evidence
How Your Learning Is Assessed
The qualification is assessed through assignments. Learners must provide sufficient evidence to meet the relevant learning outcomes and assessment criteria for each selected unit.
1
Study the Unit
Work through the structured online learning materials and supporting resources.
2
Complete the Assignment
Respond to the assignment tasks and address the relevant assessment criteria.
3
Submit Your Work
Submit your completed assignment through the HHF learning environment.
4
Receive Feedback
Receive assessment feedback and guidance where further evidence or development is required.
Supported Online Study
Support Throughout Your Learning Journey
Studying online does not mean studying alone. HHF Training provides structured resources and learner support to help you understand course requirements and progress through your qualification.
Structured Learning Resources
Access organised online materials designed around the selected units and their learning outcomes.
Tutor Guidance
Receive support with understanding key concepts and approaching assessment requirements appropriately.
Assignment Feedback
Receive constructive assessment feedback and guidance where additional evidence or development is required.
Included for Registered CMI Learners
Access CMI Thrive During Your Studies
Once registered as a CMI learner, you can access CMI Thrive, CMI’s digital learning environment, in line with CMI’s current learner access arrangements.
CMI Thrive provides management and leadership resources designed to complement qualification study and support continuing professional development.
CMI may update platform features and learner access arrangements from time to time.
CMI Thrive May Include:
- Management and leadership learning resources
- Videos, articles and digital content
- Learning pathways and development resources
- Professional development tools
- Resources accessible across supported devices
Study with Confidence
Why Choose HHF Training for Your CMI Qualification?
CMI Approved Centre
Study through a centre delivering quality-assured CMI management and leadership qualifications.
Flexible Online Study
Access learning online and organise your study around work and personal commitments.
Clear Assessment Route
Complete the qualification through structured assignments rather than written examinations.
Progression Opportunities
Continue your development through suitable Level 3 management and leadership qualifications.
Your Route Through the Programme
Your Learning Journey
1
Enrol
Complete your course enrolment.
2
Access Learning
Enter the online learning environment.
3
Study Units
Work through the seven selected units.
4
Complete Assignments
Prepare evidence against the assessment criteria.
5
Receive Feedback
Use assessor feedback to support achievement.
6
Achieve
Complete the qualification requirements.
Ready to Start Your CMI Level 2 Diploma?
Enrol online and begin building a broad foundation of team leadership knowledge with HHF Training.
Continue Your Development
Progress to Level 3 Management and Leadership Study
After completing the CMI Level 2 Diploma in Team Leading, learners may choose to continue developing their management and leadership knowledge through a suitable CMI Level 3 qualification.
Frequently Asked Questions
CMI Level 2 Diploma in Team Leading FAQs
What is the CMI Level 2 Diploma in Team Leading?
It is a Level 2 management qualification designed to support the development of broad team leadership knowledge across a range of areas including communication, resources, workplace relationships, team development, customer service and leadership.
How is the course delivered?
The programme is delivered online, giving learners access to structured learning materials and support throughout their studies.
How is the qualification assessed?
The programme is assessed through assignments. Learners must provide sufficient evidence to meet the relevant learning outcomes and assessment criteria for the selected units.
How many credits is the qualification worth?
The CMI Level 2 Diploma in Team Leading requires 38 credits.
How much study time is required?
The qualification has a Total Qualification Time of 380 hours. The HHF Training selected unit combination provides 135 Guided Learning Hours. Actual completion time depends on study pace, previous experience and available study time.
What tutor support will I receive?
Learners receive online resources, tutor guidance, assessment support and constructive feedback on submitted work.
Will I have access to CMI Thrive?
Registered CMI learners can access CMI Thrive in line with CMI’s current learner access arrangements.
Can I pay by instalments?
If you are interested in an instalment option, please complete our
contact form
and mention that you would like to pay by instalments. A member of the HHF Training team will contact you to discuss the available options.
What can I study after completing the Diploma?
Possible progression routes include the CMI Level 3 Award, Certificate or Diploma in First Line Management and Leadership.
How much does the course cost?
The current HHF Training course fee is £795.
Ready to Develop Your Team Leadership Capability?
Enrol on the CMI Level 2 Diploma in Team Leading and build broad leadership knowledge through flexible online study, tutor support and assignment-based assessment.
Prefer to pay by instalments?
Please complete our contact form and mention that you are interested in paying by instalments. A member of the HHF Training team will contact you to discuss the available options.
Please complete our contact form and mention that you are interested in paying by instalments. A member of the HHF Training team will contact you to discuss the available options.