Level 2 Certificate in the Introduction to the Role of the Professional Taxi and Private Hire Driver (RQF)
The certificate is designed for individuals pursuing a professional taxi and private hire driver career, equipping them with essential knowledge and skills for the role. This qualification covers key topics such as vehicle maintenance, health and safety, the regulatory framework, and providing services for passengers requiring assistance. It prepares learners to deliver professional customer service, ensure road safety, and manage routes, fares, and parcel transportation. It is ideal for those seeking to begin or advance their careers in the taxi and private hire industry.
Units to Complete
| Unit Name | Credit | GLH |
| Taxi and private hire vehicle maintenance and safety inspections | 2 | 10 |
| Health and safety in the taxi and private hire work environment | 1 | 6 |
| The regulatory framework of the taxi and private hire industry | 3 | 17 |
| Taxi and private hire services for passengers who require assistance | 3 | 13 |
| Routes and fares in the taxi and private hire vehicle industries | 1 | 6 |
| Road safety when driving passengers in a taxi or private hire vehicle | 1 | 6 |
| Professional customer service in the taxi and private hire industry | 2 | 9 |
| Transporting of parcels, luggage and other items in the taxi and private hire industries | 1 | 6 |
| Transporting of children and young persons by taxi or private hire vehicle | 1 | 6 |
Who Should Enrol?
This qualification is ideal for:
- Aspiring taxi or private hire drivers who want to gain professional knowledge and skills.
- Individuals looking to understand the regulatory framework and safety requirements in the industry.
Qualification/Skill Level
This Level 2 qualification includes:
- Practical vehicle maintenance and safety techniques.
- Road safety, customer service, and managing routes and fares.
- Knowledge of regulations and handling special passenger needs.
Learning Outcomes
Upon successful completion, participants will:
- Understand taxi/private hire regulations, safety standards, and customer service requirements.
- Gain skills in maintaining and inspecting vehicles, planning routes, and transporting passengers and items safely.
Prerequisites
This qualification is ideal for:
- Be at least 18 years old.
- Have proficient reading and writing skills in English.
Awarding Organisation
This qualification is issued by an OFQUAL-approved national UK organisation.
✨ Certificate Details
Upon successful completion, participants will receive the “Level 2 Certificate in the Introduction to the Role of the Professional Taxi and Private Hire Driver (RQF)” certificate.
Reasons to Choose Us
- Our trainers have extensive experience in the taxi and private hire industries.
- Flexible online or blended learning options.
Course Duration and Support
Participants have 1 to 6 months from the payment date to complete the course, with the option to finish earlier if desired. We offer continuous email support, typically responding within 24 hours, Google Meet and WhatsApp support during office hours (9 am to 6 pm, Monday to Saturday). Contact us or explore our Career Development courses at HHF Training Ltd for more information.
Delivery Methods
The course is delivered online, allowing learners to study at their own pace.
Assessments
This qualification may include practical assessments, where candidates will:
- Demonstrate knowledge of regulations, road safety, and customer service.
- Engage in scenario-based exercises reflecting real-world taxi and private hire operations.
- Provide written statements