Course-Specific Guidance
Follow the iCQ units and assessment criteria for this qualification.
Study the Level 4 Diploma in Hospitality Management with HHF Training. Explore strategy, legal requirements, team performance and professional development.
This iCQ route has eight units worth 59 credits. Get tutor guidance as you build your workplace assessment portfolio. You need suitable hospitality duties and genuine evidence for every listed unit.
The Level 4 Diploma in Hospitality Management helps you develop skills and knowledge for your role. Develop hospitality management skills in strategy, compliance, team performance and professional development.
It suits hospitality managers and supervisors with responsibilities for teams, services and daily operations. HHF’s selected route has eight units worth 59 credits.
Start by discussing your experience, evidence access and support needs with HHF Training. Agree a learning and assessment plan with your tutor and assessor.
Read the unit table and official specification before enrolling. Check how your work relates to each criterion.
Allow time to study, prepare evidence and use feedback. Keep records of the criteria your work covers. Ask your assessor to explain any gaps and your next steps.
It suits hospitality managers and supervisors with responsibilities for teams, services and daily operations.
You must be aged 18 or over. Choose a course that fits your goals and evidence access. Allow time for study, feedback and assessment work.
Ask HHF to review your starting point and support needs before enrolling.
| Unit | Credits | GLH |
|---|---|---|
| Work as part of a hospitality management team to achieve strategic goals | 6 | 33 |
| Manage compliance with regulatory and legislative requirements in hospitality | 6 | 28 |
| Manage own professional development within an organisation | 4 | 20 |
| Manage the performance of teams and individuals | 6 | 16 |
| Information systems management in hospitality | 11 | 50 |
| Manage a budget for own area or activity of work | 7 | 30 |
| Manage front of house and guest relations | 10 | 57 |
| Manage statutory fire and security procedures for a hospitality establishment | 9 | 35 |
Total: 59 credits • 269 GLH.
Explore hospitality strategy, legal requirements, team performance and professional development. The selected route also covers information systems, budgets, guest relations, fire safety and security.
Each unit has learning outcomes and assessment criteria. Your tutor and assessor help you understand these requirements and organise your evidence.
Build a workplace assessment portfolio that shows your knowledge and practical skills. You need suitable activities and genuine evidence for all 8 listed units.
Your assessor agrees the plan and methods. Evidence may include workplace documents, observation, discussion and witness accounts where the unit rules allow them.
Submit your own work and meet each relevant criterion. Use feedback to fill gaps. Completion follows successful assessment and quality checks.
The specification gives 196–310 Guided Learning Hours for this qualification. HHF’s selected 8-unit route totals 269 guided hours and 59 credits.
These figures measure supported learning and assessment time. They do not set a fixed completion date. All listed units are required for this route.
Agree a plan with HHF Training. Your pace depends on your starting skills, time available and evidence progress.
Complete the units, assessments and quality checks to earn the iCQ qualification. Its number is 600/8068/1.
Download the official iCQ course specification for the full learning outcomes, assessment criteria and qualification rules.

You may consider further hospitality leadership or management study when you meet the next provider’s entry requirements.
The qualification supports professional development. It does not guarantee a job, promotion or place on another course. The receiving provider or employer sets its requirements.
Explore HHF business management and leadership courses or contact HHF Training for guidance.
Follow the iCQ units and assessment criteria for this qualification.
Agree a plan for learning, evidence and progress reviews around your commitments.
Connect what you learn with relevant work and business situations.
Get help with course requirements and feedback on your evidence.
It is an iCQ qualification. Develop hospitality management skills in strategy, compliance, team performance and professional development. HHF’s fixed route has 8 units worth 59 credits. The qualification number is 600/8068/1.
You must be aged 18 or over. HHF also checks your background and whether you can meet the evidence and assessment requirements.
Yes. You must provide genuine evidence of suitable work activities for every unit in the fixed route. Discuss access with HHF before enrolling.
Build a portfolio of your knowledge and practical skills. Your assessor agrees a plan and methods. These may include workplace documents, observation, discussion and witness accounts where the unit rules allow them.
HHF’s selected route totals 269 Guided Learning Hours. The specification lists 196–310 guided hours for the qualification. Your completion date depends on your experience, study time and evidence progress. Agree a plan with HHF.
No. HHF offers the fixed 8-unit route listed on this page. You must complete every listed unit.
iCQ awards the qualification after successful assessment and quality checks. Its number is 600/8068/1.
Contact HHF Training to discuss your role, evidence access, study plan and support needs. Use Enrol Now when you are ready to buy the course.
Speak with HHF Training about your qualification pathway, study plan and assessment requirements. When you are ready, enrol through the connected course checkout.