CMI Approved Centre
Study through HHF Training as a centre delivering quality-assured CMI qualifications.
About the CMI Level 3 Certificate
The CMI Level 3 Certificate in Coaching and Mentoring is a recognised professional qualification for supervisors, first-line managers and professionals who want to develop effective coaching and mentoring skills. This flexible online course explores coaching and mentoring principles, communication skills, individual and team development needs, performance gaps and structured approaches to supporting people in the workplace. HHF Training delivers Units 3011V1 and 3012V1, providing a combined 13 credits.
Who Is This Qualification For?
This qualification is suitable for practising or aspiring first-line managers, team leaders, supervisors and professionals who coach or mentor colleagues as part of their role. It is also a useful starting point for anyone seeking a recognised Level 3 Coaching and Mentoring Course to build confidence and formalise existing experience. This qualification is designed for people who want to coach and mentor effectively in a workplace context.
Practising or aspiring first-line managers
Team leaders and supervisors who support colleague development
Professionals who coach or mentor as part of their role
Learners seeking a recognised CMI qualification
People who want to formalise existing coaching experience
Managers preparing to progress to a larger CMI qualification
If you are unsure whether the Award, Certificate or Diploma is most suitable, contact HHF Training for course guidance before enrolment.
What You Will Learn on This CMI Level 3 Coaching and Mentoring Course
Develop broader knowledge of coaching and mentoring principles, communication, individual and team development needs, performance gaps and structured processes that support professional growth and workplace performance.
Core Coaching and Mentoring Skills
Explore the purpose, principles and key differences between coaching and mentoring, including how each approach can support individual performance, team development and organisational objectives.
Individual and Team Development Needs
Develop listening, questioning, feedback and goal-setting techniques. Learn how to establish rapport, agree outcomes, build trust, protect confidentiality and maintain appropriate professional boundaries.
Effective Coaching and Mentoring Processes
Review coaching activity, evaluate outcomes and identify improvements in your approach. Develop reflective practice techniques that help you strengthen future coaching and mentoring conversations and support continuous professional development.
Qualification Structure and Units
👉 Complete the Certificate Through Written Assignments
Your assessor will review your submitted work against CMI requirements and provide clear guidance where development is needed. Feedback is normally provided within four working days. Certification follows successful assessment and the applicable internal and external quality-assurance processes.
Flexible Online Learning
Study through the HHF Training online learning platform at a pace that suits your work and personal commitments. The programme combines structured learning materials, practical activities and assignment guidance.
Flexible online access to structured learning materials
Practical coaching and mentoring activities
Clear guidance for Unit 3011V1
Assignment planning and submission support
Tutor feedback linked to CMI assessment criteria
Study that can fit around work and personal commitments
Progress support from enrolment to completion
Completion time depends on your starting point, study schedule and assignment progress.
What Is Included in the Course Fee?
Your course fee provides the standard learning and assessment package for the CMI Level 3 Certificate in Coaching and Mentoring, covering both selected units.
Online access to the complete learning programme
Learning activities and assignment preparation
Expert tutor guidance and academic support
Assessment of the required CMI unit
Internal quality assurance and CMI registration administration
Certification processing following successful achievement
Any resubmission, extension or additional service outside the standard package may involve an extra fee under HHF Training terms.
Entry Requirements and Study Commitment
There are no formal academic entry requirements, although learners should normally be working in, or preparing for, a role where coaching or mentoring knowledge can be applied. You will need sufficient written English and digital skills to complete online written assignments. The CMI Level 3 Certificate has a Total Qualification Time of 130 hours, with 50 Guided Learning Hours across the two selected units. Illustrative completion times are around 43–44 weeks at 3 hours per week, 26 weeks at 5 hours per week, 18–19 weeks at 7 hours per week, or 13 weeks at 10 hours per week. These periods are illustrative and are not guaranteed completion dates.
A laptop or desktop computer suitable for online learning
A reliable internet connection
Word-processing software for preparing assignments
Sufficient written English and digital skills
Time to study independently and respond to tutor feedback
Access to relevant workplace examples where appropriate
What Happens After You Enrol
Enrol online and complete secure checkout.
HHF Training confirms your course and learner registration.
Access the online learning resources.
Work through the content and prepare your assignment.
Upload your completed written assessment.
Receive assessor feedback confirming the outcome and next steps.
Access CMI Thrive During Your Studies
As a registered CMI learner, you can access CMI Thrive in line with current CMI learner and membership arrangements. Thrive provides management and leadership resources, videos, podcasts, articles, professional-development tools and resources aligned to development needs. These resources complement qualification study and continuing professional development. CMI may update its platform features, resources and access arrangements.
Certification and Recognition
After successfully completing both required units and the applicable quality-assurance process, you will receive the CMI Level 3 Certificate in Coaching and Mentoring. The qualification is awarded by the Chartered Management Institute and is regulated in England. Recognition and entry requirements are determined by individual employers, education providers and professional bodies.
Awarding Organisation
Qualification Number 600/9464/3
Verify the regulated CMI Level 3 Certificate in Coaching and Mentoring on the official Ofqual Register.
Progression Opportunities
Successful completion can support progression to the CMI Level 3 Diploma in Coaching and Mentoring, further management qualifications, or increased responsibility for developing individuals and teams at work. The Certificate provides broader learning than the Award through two selected units, while the Diploma offers the most comprehensive Level 3 route. If you are unsure which option matches your role and career plans, contact HHF Training for guidance before enrolling. Entry and recognition decisions remain with the receiving employer, education provider or professional body.
LEARN WITH CONFIDENCE
Why Study with HHF Training?
HHF Training combines flexible online delivery with structured CMI assessment support, helping you move from enrolment to achievement through a clear and professionally supported learning journey.
Flexible Online Study
Work through the programme around your professional and personal commitments with online access to structured materials.
Broader Certificate Route
Complete two relevant units and develop broader CMI coaching and mentoring knowledge covering both core principles and individual and team needs.
Expert Tutor Support
Receive clear assignment guidance and feedback from education and assessment professionals.
COURSE QUESTIONS
Frequently Asked Questions About the CMI Level 3 Certificate in Coaching and Mentoring
It is a regulated Level 3 qualification that develops practical knowledge of workplace coaching and mentoring. The Award provides a focused route through one CMI unit.
It is suitable for practising or aspiring first-line managers, team leaders, supervisors and professionals who coach or mentor colleagues.
Yes. The learning programme and tutor support are delivered online, allowing you to study flexibly around work and personal commitments.
Assessment is through a written assignment for Unit 3011V1. There is no formal examination.
The standard course delivers CMI Unit 3011V1, Principles, Skills and Impact of Coaching and Mentoring. It carries 7 credits.
The qualification minimum Total Qualification Time is 50 hours. The delivered unit is allocated 70 Total Unit Time and 30 Guided Learning Hours. Actual completion time depends on your study pattern and assignment progress.
You will receive structured learning materials, tutor guidance, assignment support and feedback linked to the CMI assessment criteria.
Successful learners may progress to the CMI Level 3 Diploma in Coaching and Mentoring, further management qualifications, or roles with greater responsibility for developing individuals and teams.