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HHF Training
LEARNER INFORMATION

HHF Training Policies

Read and download HHF Training policies covering learner support, fair assessment, safeguarding, data protection and quality assurance.

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Policy documents in PDF format
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FAIR ACCESS

Equality, Diversity and Inclusion

Our commitment to fair treatment, inclusive learning and removing barriers for learners, staff and stakeholders.

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ASSESSMENT INTEGRITY

Malpractice and Maladministration

How concerns about malpractice or administrative failures are reported, investigated and addressed to protect qualification integrity.

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LEARNER VOICE

Complaints, Enquiries and Appeals

How learners can raise concerns, make a formal complaint or appeal a decision, including referral to the awarding organisation.

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PERSONAL INFORMATION

Data Protection

How HHF Training handles personal data, protects information and supports individual data rights.

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FEES AND REFUNDS

Refund Policy

Refund eligibility, requests and appeals. This document states an effective date of 12 December 2026; contact our team to confirm the terms applicable to your enrolment.

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IMPARTIALITY

Conflict of Interest

How actual, potential or perceived conflicts are disclosed, reviewed and managed across HHF Training activities.

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QUALITY ASSURANCE

Internal Verification and Standardisation

Our arrangements for assessment sampling, standardisation, staff development, monitoring and continuous improvement.

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ACADEMIC INTEGRITY

Plagiarism Policy

Expectations for original work, referencing and academic integrity, with procedures for concerns and appeals.

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SAFETY AND WELLBEING

Safeguarding and Child Protection

Responsibilities and reporting arrangements for protecting children, young people and vulnerable adults, including online safety.

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