Level 2 NVQ Certificate in Road Passenger Vehicle Driving (Taxi and Private Hire) (RQF)
This Level 2 NVQ Certificate in Road Passenger Vehicle Driving (RQF) is designed for individuals working as taxi or private hire drivers, equipping them with the skills and knowledge to provide safe, professional, and customer-focused services. This qualification covers key topics such as driving a vehicle professionally, ensuring health and safety, transporting passengers who require assistance, and providing services within the regulatory framework. It is ideal for those seeking to enhance their professional driving capabilities and deliver exceptional service in the taxi & private hire industries.
Units to Complete
| Unit Name | Credit | GLH |
| Provide a service to customers using a wheelchair in an accessible taxi or private hire vehicle | 3 | 13 |
| Ensure health and safety of the taxi & private hire driver and passengers | 6 | 21 |
| Drive a taxi or private hire vehicle in a professional manner | 3 | 18 |
| Provide professional customer service in the taxi or private hire industries | 5 | 16 |
| Transport parcels, luggage and other items in the taxi & private hire industries | 2 | 8 |
| Provide a safe and legal vehicle for transporting passengers by taxi and/ or private hire | 3 | 15 |
| Provide a transport service in the taxi and private hire vehicle industries for customers who require assistance | 5 | 16 |
| Transport children and young persons by taxi, private hire or chauffeuring | 3 | 21 |
| Carry fare paying passengers within the regulatory framework of the taxi industry | 4 | 25 |
| Process fares and charges for taxi passengers | 1 | 4 |
| Plan routes in the taxi & private hire industries | 1 | 4 |
Who Should Enrol?
This qualification is ideal for:
- Professional taxi or private hire drivers looking to enhance their service.
- Drivers aiming to comply with legal and safety standards.
Qualification/Skill Level
This Level 2 qualification includes:
- Health and safety compliance.
- Customer service and handling specific needs.
- Legal vehicle operation and transport regulations.
Learning Outcomes
Upon successful completion, participants will:
- Deliver professional and legal taxi/private hire services.
- Ensure passenger safety and comfort.
- Manage fares and routes effectively.
Prerequisites
- Be at least 18 years old.
- Have proficient reading and writing skills in English.
Awarding Organisation
This qualification is issued by an OFQUAL-approved UK awarding organisation.
Reasons to Choose Us
- Trainers experienced in the taxi and private hire industry.
- Comprehensive training for compliance with industry standards.
Course Duration and Support
Participants have 1 to 6 months from the payment date to complete the course, with the option to finish earlier if desired. We offer continuous email support, typically responding within 24 hours, Google Meet and WhatsApp support during office hours (9 am to 6 pm, Monday to Saturday). Contact us or explore our Career Development courses at HHF Training Ltd for more information.
Delivery Methods
The course is delivered online, allowing learners to study at their own pace.
Assessments
Practical assessments involve:
- Real-world scenarios for passenger service and route planning.
- Compliance with safety and legal standards.
- Reflection on driving techniques and customer service practices.
★ Certificate Delivery Information
Upon successful completion of the qualification, printed certificates will be posted free of charge to UK addresses.
International learners are responsible for paying all courier charges, plus a 15% service and bank transaction fee to cover processing and handling. These fees must be settled before the certificate is dispatched.